The Manila Heights Hotel Naran is committed to protecting the privacy of our guests. Our hotel privacy policy outlines the information we collect about our guests and how we use it. We collect guest information to provide a better overall experience for our guests. The hotel policy includes contact information, reservation information, and credit card information. We use this information to process reservations, provide customer service, and process payments.
We take our guests' privacy seriously and are committed to protecting their personal information. We have implemented physical, technical, and organizational security measures to help safeguard guests' information from unauthorized access, use, or disclosure. We also require our employees and service providers to respect the confidentiality of guests' information and only use it for the purposes outlined in this policy.
How Do We Collect User Information?
We collect information from guests when they make a reservation, check in, or use our hotel services. This information may include name, contact information, credit card information, and reservation details. We may also collect information from guests who participate in our surveys or other marketing campaigns.
What We Do with the Information We Collect?
We use the information we collect to process reservations and provide hotel services. It includes using guest information to check guests in and out of their rooms, process payments, provide customer service and track hotel occupancy. We may also use this information to market our hotel services to guests, conduct surveys, or for other research purposes.
Data from Website
We collect information from guests who visit our website, including the pages they visit and the searches they conduct. We use this information to improve our website and make it more user-friendly for our guests.
Cookies
We use cookies on our website to collect information about visitors and their activities. A cookie is a small piece of data stored on a visitor's computer or mobile device. We use cookies to track which pages visitors view and how long they stay on each page. It helps us improve the overall experience of using our website.
Do We Share Guest Information with a Third Party?
We do not exchange, deal, or otherwise transfer guests' personal information to any third party without their consent. We may share guests' information with our service providers, who help us process reservations or provide hotel services. We require our service providers to respect the confidentiality of guests' information and only use it for the purposes outlined in this policy.
We may also disclose guests' information if required by law, such as in response to a court order.
Children Data Policy
We do not intentionally collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete that information from our database.
You Have Legal Provisions
You have the legal right to:
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Request access to your personal information. It includes the right to request a copy of the personal information we hold about you.
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Request correction of your personal information. It consists of the right to correct any inaccurate or incomplete information we hold about you.
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Request deletion of your personal information. It has the right to request that we delete any personal information we hold about you.
Connections with Other Websites
We are not responsible for the privacy practices of any other websites, even if you access them through our website. We recommend that you read each website's privacy policy to understand how they use and protect your personal information.
Changes to Our Privacy Policy
We reserve the right to update this policy at any time. We will notify guests of any changes to this policy by posting the revised policy on our website. Guests are encouraged to check back periodically to review the most current version of this policy.
This policy was last updated on: January 2022
Contact Us
If you have any questions about our hotel privacy policy or the information we collect about you, don't hesitate to get in touch with us at:
Email: info@manilaheightsnaran.com
Phone Number: +92 313 2015555
Address: N 15 Mansehra - Naran - Jalkhad - Chilas Rd, Naran, Mansehra, Khyber Pakhtunkhwa 21200
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